Skills & Competencies for Bakery Manager

Bakery Manager job profile

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JOB SUMMARY for Bakery Manager

Oversees operations and staffing for the bakery department within a grocery store.

JOB RESPONSIBILITIES for Bakery Manager

Manages pastry making and baking, suggests changes to inventory and pricing, and purchases supplies when needed. Monitors quality of goods and service. Responsible for department staff training, assignments, and scheduling.

Bakery Manager SALARY RANGE

BASE 50%
$50,115
TOTAL 50%
$52,021
Job Level
M01
Job Code
SM15000381
Education/Degree
High School Diploma or Technical Certificate
Reports To
Head of a Unit/Department

Bakery Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Bakery Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 hard skills or competencies (industry competencies) for Bakery Manager

1 Industry Competency – FDA Food Code Compliance
Proficiency Level -2
Skill definition-Maintaining adherence to FDA guidelines and regulations to reduce the likelihood of foodborne diseases and promote public health.
Level 1 Behaviors
(General Familiarity)
Explains how the FDA codes help establish a fair and standard approach to food safety inspections and audits.
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Level 2 Behaviors
(Light Experience)
Records internal audits and inspections to assist in assessing compliance with food safety regulations.
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Level 3 Behaviors
(Moderate Experience)
Helps conduct risk assessments of our facility to determine potential contamination and safety hazards.
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Level 4 Behaviors
(Extensive Experience)
Manages reviews and revision of our policies and procedures to ensure compliance with updated food codes.
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Level 5 Behaviors
(Mastery)
Keeps updated on FDA regulations impacting food preparation standards.
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2 Industry Competency – Food Quality Assurance
Proficiency Level -2
Skill definition-Maintaining the desired level of quality during food handling and preparation to prevent defects, ensure safety, and meet customer expectations.
Level 1 Behaviors
(General Familiarity)
Outlines the dangers to the customer posed by microorganisms present in food.
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Level 2 Behaviors
(Light Experience)
Supports the creation of audit reports to track food quality performance and identify improvement opportunities.
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Level 3 Behaviors
(Moderate Experience)
Performs audits to confirm raw food and packaging materials compliance with required specifications.
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Level 4 Behaviors
(Extensive Experience)
Oversees quality assurance operations from assessing raw materials to evaluating final products.
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Level 5 Behaviors
(Mastery)
Stays updated on industry trends, customer expectations, and regulatory changes to ensure food quality.
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3 Bakery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Manager
Proficiency Level - 4
5 Competency for - Bakery Manager
Proficiency Level - 5

3 general skills or competencies (Job family competencies) for Bakery Manager

1 Job Family Competencies – Customer Satisfaction
Proficiency Level -2
Skill definition-Collecting, analyzing, and measuring satisfaction levels of customers to improve our business's service and products.
Level 1 Behaviors
(General Familiarity)
Lists the factors that influence customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Performs customer follow-up to complete all service requests on time.
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Level 3 Behaviors
(Moderate Experience)
Uses key performance indicators (KPIs) to measure goals for customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Trains and guides teams on the methods and formulas used to measure customer satisfaction data.
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Level 5 Behaviors
(Mastery)
Promotes interdepartmental collaboration to achieve service level agreements (SLA).
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2 Job Family Competencies – Promotion
Proficiency Level -3
Skill definition-Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Level 1 Behaviors
(General Familiarity)
Names different kinds of promotional marketing materials.
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Level 2 Behaviors
(Light Experience)
Tracks and reports the results of promotional activities.
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Level 3 Behaviors
(Moderate Experience)
Uses interactive materials such as videos, charts, or slideshows to show product features to clients.
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Level 4 Behaviors
(Extensive Experience)
Oversees a targeted promotion initiative to an identified set of customers.
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Level 5 Behaviors
(Mastery)
Leads the development and launching of multiple marketing promotions.
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3 Bakery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Manager
Proficiency Level - 4
5 Competency for - Bakery Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Bakery Manager

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Researches new tools and techniques for SOP daily management.
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Level 4 Behaviors
(Extensive Experience)
Resolves complex issues arising from SOP practices; develops preventative solutions accordingly.
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Level 5 Behaviors
(Mastery)
Monitors industry for SOP trends and best practices; makes recommendations about those that benefit our business.
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2 Core Competencies – Financial Acumen
Proficiency Level -2
Skill definition-Obtaining financial information and applying financial understanding to foster sound judgment and correct business decisions.
Level 1 Behaviors
(General Familiarity)
Lists obstacles and challenges in managing financial transactions of an organization.
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Level 2 Behaviors
(Light Experience)
Researches market trends and needs to help provide market insights for financial decision-making processes.
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Level 3 Behaviors
(Moderate Experience)
Utilizes cost-benefit thinking to set priorities and identify cost-effective approaches.
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Level 4 Behaviors
(Extensive Experience)
Pursues various ways to optimize tax strategies to minimize taxes.
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Level 5 Behaviors
(Mastery)
Sets organizational priorities by aligning finances with strategic business goals and objectives.
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3 Bakery Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Bakery Manager
Proficiency Level - 4
5 Competency for - Bakery Manager
Proficiency Level - 5

Summary of Bakery Manager skills and competencies

There are 8 hard skills for Bakery Manager, FDA Food Code Compliance, Food Quality Assurance, Retail Industry, etc.
3 general skills for Bakery Manager, Customer Satisfaction, Promotion, Inventory Management.
11 soft skills for Bakery Manager, Standard Operating Procedures (SOP), Financial Acumen, Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Bakery Manager, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Financial Acumen, and be proficient in Budgeting.

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